SOFTWARE & SERVICES

Software & services

Collect and use industrial data with E2C Factory, bring LoRaWAN devices into your applications with E2C Field, and manage deployed gateways with RCMS.

E2C Factory

Industrial data & SCADA

E2C Factory

Collect

Connect industrial devices and scale the project

Bring compatible PLC and meter values into one tagged data model. The wider E2C Trinity platform supports 100+ industrial protocols; use the Factory driver library to connect supported equipment.

  • Modbus RTU/TCP, Siemens S7 and OPC UA drivers.
  • Core and Pro editions provide the full Factory protocol library.
  • Group tags and check live readings and communication diagnostics.
Example device data collection
Example device data collection
Compute

Local processing, alarms and custom applications

Process readings on the gateway before sharing them with dashboards or other systems. Operators can see values in familiar units, and connected applications can reuse the same calculations.

  1. Scale a temperature register from raw 235 to 23.5 °C when each count represents 0.1 °C.
  2. Combine device or tag-group data in Node-RED and save a result to a virtual tag.
  3. Evaluate alarm thresholds locally and use a deadband to reduce repeated alerts.
  4. Run compatible container workloads on a supported RobustOS Pro host.
Example Node-RED workflow
Example Node-RED workflow
Continuity

Keep timestamped history through network gaps

Keep timestamped readings in local time-series storage for trends and review. When the MQTT connection drops, a separate outgoing cache can retain pending reports. The gateway resends retained reports when the connection returns.

  • Choose which readings to archive with their record times.
  • Set the offline cache size and retention period.
  • Replay oldest first (FIFO), or prioritise the newest reports.
Example local data table
Example local data table
Canvas

Visualise operations with SCADA and OEE

Build local SCADA dashboards for live measurements, status, trends and alarms. Compare archived trends with current equipment state. Factory Pro adds overall equipment effectiveness (OEE) analysis to assess availability, performance and quality.

  • Create desktop or mobile views in SCADA Designer.
  • Bind SCADA views to measured and calculated tags.
  • OEE dashboards and analysis require Factory Pro.
SCADA Designer example. OEE shown: Pro Edition
SCADA Designer example. OEE shown: Pro Edition
Connect

Connect through MQTT, Sparkplug B and industrial servers

Use standard MQTT for selected tag groups, or Sparkplug B for structured metrics and node/device status. Share the same underlying gateway tags with plant systems through industrial protocol servers. Use your own compatible MQTT broker and host.

  • MQTT reporting: periodic, on-change or combined.
  • Sparkplug B edge-node publishing and lifecycle messages.
  • OPC UA, BACnet/IP and Modbus TCP server interfaces.
Example industrial data forwarding
Example industrial data forwarding
Control

Turn events into configured supervisory actions

Use a local rule, alarm event, schedule or cloud command to start a configured response. Update permitted tags, run a function or control a gateway digital output. Machine interlocks and safety functions remain in the PLC or safety system.

  • Set event conditions, execution order and schedules.
  • Apply authorised tag writes and configured DO actions.
  • Notify via configured WhatsApp, Telegram, email or SMS.
Example alarm rule and notification
Example alarm rule and notification

Capabilities and capacity depend on the edition. Pro features shown are optional paid upgrades.

Factory editions & capacity

Free
18 protocols, up to 200 collection tags and 100 SCADA tags.
Core · Paid
Full Factory protocol library. Licences for 200 or 2,000 collection tags; SCADA capacity depends on the selected Core tier, up to 2,000 tags.
Pro · Paid
Adds OEE. Available with 2,000 or 5,000 collection tags.

Stable operation at 5,000 tags requires 8 GB RAM. Select the licence and capacity for your installation.

E2C Field

LoRaWAN & field data

E2C Field

Follow a reading from connected devices to local decisions and the systems you use.

Bring sensors and meters onto one gateway.

Connect compatible LoRaWAN sensors through the gateway’s built-in network server. Bring in readings from wired equipment, such as a Modbus meter, so both sources are available to the same application.

  • Match the sensor profile and regional channel plan.
  • Check live joins and uplinks from your own device.
Wireless sensorsLoRaWAN
Temperature
Level
Door contact
Wired devicesModbus RTU/TCP
Meter
RTU
LG3120eLG3120eBuilt-in network server
Example devices combining compatible wireless sensors and wired equipment.

See what a sensor message actually means.

Test a sample payload with the codec for that sensor model. Compare the decoded values with the expected result, then check live uplinks when you connect your own device.

  • Use a codec matched to the sensor model.
  • Validate the field names and engineering units.
Actual E2C Field codec test with a sample LoRaWAN payload.
Actual E2C Field codec test with a sample LoRaWAN payload.

Turn raw readings into useful signals.

Apply scaling and offsets to express values in engineering units. Use Node-RED for a local workflow, or configure a scenario and a threshold alarm to flag a condition that needs attention.

  • Evaluate a local condition from the scaled reading.
  • Notify the operator when a threshold is exceeded.
Example scaling & local rule
235 × 0.1 = 23.5 °CRaw value × scale factor = temperature
Example threshold ruleTemperature > 25 °CNotify when the threshold is exceeded
Scaling and alarm-rule concept · sample values.

Catch up after a connection drops.

If a cloud destination is unreachable, the gateway can buffer outgoing data within its configured capacity and retention period. After reconnection, send the oldest readings first for chronological replay, or the newest first for a current view.

  • FIFO: send the oldest retained readings first.
  • LIFO: send the newest retained readings first.
Example outgoing queue · destination unreachable
TimeReading
10:0023.4 °C
10:0123.5 °C
10:0223.6 °C
Connection restored: send queued readings
FIFO · oldest firstLIFO · newest first
Outgoing-data queue · sample timestamps and readings

Give site operators a local view with Pro.

Build a browser dashboard with live readings, trends and alarms. Built-in SCADA is available with the paid E2C Field Pro upgrade.

  • Present live values, trends and alarm conditions.
  • Built-in SCADA requires paid Pro Edition.
Local operator viewPro · Paid upgrade
Temperature
23.5 °C
Humidity
46%
Status
Normal
Sample trend
Pro SCADA dashboard concept · sample data

Send field data where people already use it.

Publish selected tags to cloud services, or let building and industrial systems read them locally. Choose the destination and protocol for your application.

  • Cloud publish: MQTT, HTTPS or Sparkplug B.
  • Local servers: OPC UA, BACnet/IP or Modbus TCP.
E2C Field tags
Cloud publishMQTT · HTTPS · Sparkplug B
Local serversOPC UA · BACnet/IP · Modbus TCP
Cloud publishing and local data access

Capabilities and capacity depend on the edition. Built-in SCADA requires the paid E2C Field Pro upgrade.

Field editions & capacity

Free
Full Field protocol support and up to 100 field tags.
Core · Paid
Full Field protocol support and up to 2,000 field tags for LoRaWAN and wired devices.
Pro · Paid
Adds built-in SCADA. Available with 2,000 or 5,000 field tags.

Stable operation at 5,000 tags requires 8 GB RAM. Ordinary alarm management is available in all editions; built-in SCADA is Pro-only.

RCMS

Remote fleet management

RCMSFrom first connection to fleet operations

Deploy gateways with prepared configurations, monitor their health and maintain remote sites from one platform. Turn a successful evaluation into a repeatable rollout.

Give a new gateway a known configuration

Prepare and assign a configuration template before sending a gateway to site. Once the registered gateway connects to the internet, it can receive its settings through RCMS.

  • Choose a template for the target gateway.
  • Associate the gateway with the intended deployment.
  • Check its online status after first connection.
RCMS configuration template selection · EG5120 example
RCMS configuration template selection · EG5120 example

See which gateways are online

Start with the pilot gateway’s connection status. If a site goes offline, compare its connection history and cellular signal to see when the link changed. Use group views as more gateways come online.

  • Check connection type and gateway information.
  • Review signal strength and mobile data usage.
  • Identify offline devices in a group.
RCMS dashboard showing connection status and offline devices.
RCMS dashboard showing connection status and offline devices.

Reach the gateway or equipment at a remote site

Choose the connection for the job. To check gateway settings, open its management interface in a browser. To service equipment on the site network, use RobustVPN with the engineering tools you already use.

  • Open the gateway’s web interface or a remote CLI session.
  • Reach a PLC, HMI or camera behind the gateway over RobustVPN.
  • Check that the gateway is online and the target device is reachable on its LAN.
Browser-based SSH access to a remote gateway.
Browser-based SSH access to a remote gateway.

Diagnose faults and update selected gateways

Start an investigation with the gateway’s connection history and system log. When a configuration or firmware change is needed, target the affected gateways and review the update task in RCMS.

  • Review or export the system log.
  • Check the installed firmware version.
  • Deliver configuration or firmware updates over the air.
RCMS remote actions and task history.
RCMS remote actions and task history.

Take a validated pilot to the next group of sites

Reuse a validated pilot configuration for the next group of compatible gateways. Group devices by site or batch to see which have joined and which still need attention.

  • Import a device list and review its status.
  • Apply the validated template to the next batch.
  • Track online and offline devices by group.
RCMS device groups and online status.
RCMS device groups and online status.

RCMS plans & access

Basic · Free
Gateway status, connection details, system logs and device groups.
Essentials · Paid
Adds zero-touch templates, remote configuration, firmware updates and gateway Web/CLI access.
Advanced · Paid
Includes Essentials, plus RobustVPN access to PLCs, HMIs and other downstream equipment.

Access depends on the device plan and user permissions. Remote access requires an authorised user.

Evaluate with a development Kit

Check the selected Kit for included licences, capacity, term and software validation status.

Industrial Data Kit

Perpetual E2C Factory Core with 2,000 collection and 2,000 SCADA tags; RCMS Advanced for 12 months, renewable.

Edge AI Vision Kit

Perpetual E2C Factory Core with 2,000 collection and 2,000 SCADA tags; RCMS Advanced for 12 months, renewable. AI integration and planned resources are still being tested.

LoRaWAN Integration Kit

Perpetual E2C Field Core with 2,000 field tags; RCMS Advanced for 12 months, renewable. Built-in SCADA requires an optional paid Pro upgrade.

Optional upgrades and third-party services are separate. The selected package identifies its supplied software, versions and service terms.

Technical documents