Ordering & delivery

From selection to a confirmed order

1. 01

   Choose your Kit or hardware

   Choose the product and regional configuration for your project. The listed Kit software is supplied with its hardware.

2. 02

   Choose your buying route

   For evaluation and pilot orders, follow the purchasing options on the product page. For volume purchases, discuss the product, quantity and delivery country with Robustel or your local partner and confirm the configuration and availability. For standard Store orders, see the product page for the shipping charge per order. One shipping charge applies to each order. Review the total shipping charge before payment.

3. 03

   Confirm and pay

   Review the confirmed offer and follow its payment instructions. Keep your order reference for delivery and after-sales support.

Payment & invoices

Sales will provide your quotation and payment instructions. For purchase or invoice questions, email sales@robustel.com with your order reference.

Shipping & delivery

Estimated delivery: 7–15 business days. Orders ship from Guangzhou, China. Listed software is supplied with the hardware on the same delivery schedule. Availability, destination and customs clearance can affect arrival. For standard Store orders, see the product page for the shipping charge per order. One shipping charge applies to each order. Review the total shipping charge before payment. Import charges are separate unless included or collected in your confirmed order. Confirm destination availability before ordering.

You are responsible for any import duties, taxes and customs clearance fees unless your order confirmation states they are included or prepaid. Shipping charges alone do not cover these costs. Purchase Terms: import duties & taxes.