Robustel RCMS Operations Console

Robustel RCMS Operations Console

Introduction

The Robustel RCMS Operations Console is a unique software tool designed to manage your entire estate of routers, SIMs, and connected end-devices. It offers what Robustel describes as the industry’s first truly “user-centric” view, providing the essential information and tools you need to effectively oversee your ‘connected’ assets. Developed from Robustel's extensive experience, the Operations Console provides a uniquely focused perspective on your remote deployments. It equips you with comprehensive operational management tools, clearly demonstrating its value in managing the complexities of IoT deployments.

 

Key Features & Advantages

• Unified Operational Dashboard:

• Provides a simple graphical overview of your current Operations Console, allowing easy viewing of installed device data and key metrics such as the quantity of installed/online devices, total data usage, average uptime, and installation quantities.

 

• Deployment Lifecycle Management:

• Provisioning: Offers centralized configuration document management for multi-device and multi-model environments, including software/hardware configuration requirements, to ensure device consistency and maintainability. This helps ensure routers are configured appropriately with clearly documented and audited processes.
• Installation Tracking: Enables comprehensive recording and easy tracking of device installations and their associated assets using tools within the Operations Console.

 

• Advanced Diagnostics & Technical Support:

• Connection Diagnosis: Provides real-time connection status verification and history to promptly identify network connectivity issues between devices and the RCMS platform.
• Remote Troubleshooting Tools: Includes a variety of remote diagnostic tools like LED Test validation (for supported devices), remote access link management, SMS test documentation viewing, Wireshark packet capture generation for deep packet inspection, real-time speed tests, and integrated Ping tools for comprehensive network troubleshooting.
• Remote Command (CLI) Access: Delivers quick-command CLI access with pre-configured common commands for efficient technical support operations.

 

• Commercial & Performance Monitoring:

• Commercial Insights: Monitors key device indicators in real-time, such as data usage and uptime, to quickly identify devices consuming excessive traffic or those that are offline for extended periods. It also tracks the rate of device installation as a critical commercial indicator.
• Automated Reporting: Enables automated generation of scheduled reports based on settings, facilitating quick identification of traffic abnormalities or long-offline devices.

 

• Proactive Event Management & Control:

• Estate Log: Offers a near real-time log of all "important" events across your entire estate (e.g., unplugged Ethernet cables, data over-usage, power loss, cellular outages), providing a single "pane of glass" for critical issue awareness.
• Alarm Management: Allows users to set event alarm rules and notifications, and to record and track activities and alarm logs from device installation through to maintenance, enabling proactive intervention.
• DO Control: Provides digital output management with real-time status monitoring and programmable scheduling for remote industrial equipment control. 

 

 

 

 

 

 

 

 

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