A graph showing a sudden spike in cellular data usage, illustrating the problem of unexpected IoT data overages.

RCMS Reprot-Link Record

Written by: Robert Liao

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Published on

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Time to read 6 min

Author: Robert Liao, Technical Support Engineer

Robert Liao is an IoT Technical Support Engineer at Robustel with hands-on experience in industrial networking and edge connectivity. Certified as a Networking Engineer, he specializes in helping customers deploy, configure, and troubleshoot IIoT solutions in real-world environments. In addition to delivering expert training and support, Robert provides tailored solutions based on customer needs—ensuring reliable, scalable, and efficient system performance across a wide range of industrial applications.

Summary

The RCMS Link Record is a pre-configured report within Robustel's device management platform that provides a granular log of your device's connectivity.

It's an essential tool for troubleshooting network performance and, crucially, for monitoring detailed cellular data usage.

By tracking every byte transmitted and received on each SIM card, alongside critical signal quality metrics, the Link Record report helps you prevent costly data overages and maintain a healthy, cost-effective IoT deployment.

Introduction

Ever had that sinking feeling when you open a bill that's ten times what you expected? In the world of IoT, this nightmare often comes in the form of cellular data overage charges. A single, misbehaving device in a remote location can silently chew through its data plan, leaving you with a massive, unexpected expense. I've seen it happen, and it’s a painful lesson in the importance of granular monitoring.

This is where your management platform needs to be more than just a dashboard; it needs to be a detective. Within our Robustel Cloud Manager Service (RCMS), the toolbox is deep, but for this job, we need a specific instrument. We're reaching for the RCMS Link Record, a report that I like to think of as a multimeter for your device's data connection. It gives you the raw, detailed truth about your data usage and link quality.

A Deep Dive into the RCMS Link Record: Your Best Defense Against Data Overages

What is the RCMS Link Record Report?

The RCMS Link Record is one of the pre-configured reports we discussed in our overview of RCMS reporting tools. It's a detailed, timestamped log designed to give you a complete picture of your router's WAN and cellular link history.

Unlike a high-level summary, this report gets down to the nuts and bolts. For every reporting interval, it logs data usage (transmit and receive bytes) for the primary WAN and for each individual SIM card. But it doesn't stop there. It also captures a full suite of cellular signal quality metrics, from RSRP and SINR to CSQ and Bit Error Rate. This combination of data usage and signal quality in a single log is what makes the RCMS Link Record an indispensable tool for diagnostics and cost control.

Robustel R1520 Link Record report showing network data and signal metrics in the RobustLink platform.
A sample of the RCMS Link Record report showing columns for timestamp, data usage, RSRP, and SINR for a Robustel router.

The Real-World Nightmare: How a Silent Device Cost a Fortune

Let me tell you about a scenario I've seen play out. A company deployed dozens of remote sensors for environmental monitoring. Everything seemed to be working perfectly—the devices were online, and data was flowing. Then the finance department called, furious about a bill showing a $500 overage charge from a single SIM card.

What happened? A software update on the connected sensor had a bug, causing it to get stuck in a loop and continuously upload a large log file. From a simple "is it online?" dashboard, everything looked green. But under the surface, this one device was burning through its monthly 5GB data plan in a matter of days.

This is the exact problem the RCMS Link Record is built to solve. By pulling the report for that device, the issue would have been obvious. You would see the (SIM1)TX Bytes value skyrocketing in the logs. The timestamp would allow you to correlate the spike with the exact time the faulty software update was pushed. The problem goes from a costly mystery to a traceable, solvable issue.

A graph showing a sudden spike in cellular data usage, illustrating the problem of unexpected IoT data overages.

Decoding the Data: What Your Link Record is Telling You

The RCMS Link Record is packed with information. Let's break down the key data points into logical groups so you know what you're looking at.

Tracking Every Byte: Your Data Usage Metrics

This is your first line of defense against overages. The report tracks data for the general WAN link and for each SIM separately.

  • TX/RX Bytes (WAN & SIM1/SIM2): The total transmitted (TX) and received (RX) bytes for the link. This is the raw data you need to monitor consumption against your data plan.
  • Delay Time (WAN & SIM1/SIM2): The network latency or ping time. High or erratic delay times can indicate network congestion or a poor connection, even if signal strength looks good.

The Five Horsemen of Signal Quality

Data usage is only half the story. Poor signal can lead to retransmissions that inflate data consumption. These five metrics give you a complete health check. You can get a deeper technical explanation of these terms from resources like the 3GPP standards{:target="_blank"}.

  • RSRP (Reference Signal Received Power): The most important metric for signal strength. Think of it as "how loud" the cell tower's signal is. A value greater than -90 dBm is excellent.
  • RSRQ (Reference Signal Received Quality): Measures the quality of the signal, considering both strength and interference.
  • SINR (Signal to Interference plus Noise Ratio): A critical indicator of signal clarity. A higher SINR value (e.g., >15 dB) means a cleaner, more reliable, and faster connection.
  • CSQ (Carrier Signal Quality): A more general score from 0-31 that represents overall signal quality. Higher is better.
  • Dbm: The raw signal strength in decibels-milliwatts, an alternative to RSRP.

Advanced Diagnostics for the Pros

For deep-dive troubleshooting, the Link Record also provides:

  • ARFCN: The channel number the radio is using.
  • Bit Error Rate: The rate at which errors occur in data transmission.
  • ECIO: A measure of signal quality used in 3G networks.

Beyond the Report: Visualizing Data and Setting Alerts

Traceability is great, but prevention is even better. The RCMS Link Record is your diagnostic tool, but RCMS provides two key features to get ahead of the problem.

  1. Data Usage Dashboard: For a more intuitive view, RCMS has a graphical dashboard that visualizes traffic usage over time. It’s the perfect complement to the raw data in the Link Record, allowing you to spot trends at a glance.
  2. Alerts: This is the most crucial step. You can configure alerts in RCMS to proactively notify you when a device's data usage crosses a certain threshold (e.g., 80% of its monthly plan). An alert turns your raw data into an automated, money-saving action.
The RCMS interface showing the graphical data usage dashboard next to the alert configuration screen, a solution for monitoring IoT data.

Frequently Asked Questions (FAQ)

Q1: How often is the data in the RCMS Link Record updated?

A1: The reporting interval is configurable within RCMS. You can set it to log data as frequently as every few minutes, giving you a highly granular view of your device's link performance and data consumption, or less frequently to conserve data.

Q2: Can I export the Link Record report?

A2: Yes, all RCMS reports, including the Link Record, can be exported, typically in a CSV format. This allows you to perform your own analysis in tools like Excel, import the data into other systems, or keep long-term archives for compliance.

Q3: Is the Link Record useful for more than just data overages?

A3: Absolutely. It's a primary troubleshooting tool for any kind of connectivity problem. If a device is frequently dropping its connection, the signal quality metrics (RSRP, RSRQ, SINR) in the Link Record will help you determine if the cause is poor cellular coverage, allowing you to decide if you need to reposition the device or install a higher-gain antenna.